Terms of service
Last updated: August 7, 2026
Overview
This website is operated by Jim Hodges Dog Training Inc. Throughout this website, the terms "we," "us," and "our" refer to Jim Hodges Dog Training Inc.
Jim Hodges Dog Training Inc. provides this website, including the information, products, features, tools, and services available through it (collectively, the "Services"), subject to these Terms of Service.
By visiting our website, placing an order, or otherwise using our Services, you agree to be bound by these Terms of Service and any policies referenced or linked within them, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.
Please read these Terms of Service carefully before using our website. If you do not agree with these Terms, please do not use the Services.
Our online store is hosted and powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.
1. Eligibility and Online Store Terms
By using our Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you, or that you are using the Services with the permission and supervision of a parent or legal guardian where required.
You may not use our website, products, or Services for any unlawful or unauthorized purpose. You may not violate applicable laws, infringe the rights of others, transmit malicious software, interfere with the operation of the website, or attempt to gain unauthorized access to any part of the Services.
2. General Conditions
We reserve the right to refuse or limit service, cancel orders, or restrict access to the Services when reasonably necessary, including in cases of suspected fraud, misuse, violation of these Terms, payment issues, inventory errors, or other legitimate business or legal reasons.
Any exercise of these rights will be subject to applicable law.
You may not reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the Services or website content without our prior written permission, except as permitted by applicable law.
3. Accuracy of Website and Product Information
We make reasonable efforts to ensure that the information displayed on our website, including product descriptions, availability, prices, shipping information, images, and other purchase-related information, is accurate and current.
Occasionally, information may contain typographical errors, inaccuracies, or omissions. If we discover an error that materially affects your order, we may correct the information and contact you when appropriate before completing the affected order.
We reserve the right to correct errors, update information, or make changes to the website when reasonably necessary. We will not intentionally misrepresent product information, prices, availability, shipping terms, or other material purchase conditions.
4. Prices and Payments
Product prices are displayed on the website before purchase. Unless otherwise indicated, prices are shown in U.S. dollars (USD).
Prices may change from time to time. A price change will not retroactively change the price of an order that has already been accepted and completed, except where an obvious pricing error, fraud, or other circumstance permitted by law applies.
Applicable taxes, shipping charges, discounts, and other order-related amounts will be displayed during checkout when applicable.
Payment must be completed using one of the payment methods offered through our checkout. Payment transactions may be processed by Shopify and/or third-party payment providers.
5. Products and Availability
We make reasonable efforts to accurately display and describe the products offered through our store.
Product colors and appearance may vary slightly depending on your device, screen settings, manufacturing variations, or other factors.
Products may be available in limited quantities and may become unavailable without notice. Product availability shown on our website is subject to current inventory.
We reserve the right to limit quantities purchased by a customer when reasonably necessary, including for inventory management, fraud prevention, reseller activity, or other legitimate business reasons.
6. Orders and Order Acceptance
Submitting an order does not necessarily guarantee acceptance of the order. We reserve the right to review, refuse, limit, or cancel an order for legitimate reasons, including:
- Product unavailability.
- Incorrect product or pricing information.
- Payment authorization problems.
- Suspected fraud or unauthorized transactions.
- Incorrect customer or shipping information.
- Orders that violate these Terms or applicable law.
If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.
If additional information is required concerning your order, we may contact you using the email address or phone number provided at checkout.
7. Customer Information
You agree to provide current, complete, and accurate information when placing an order or interacting with our Services.
You are responsible for reviewing your billing address, shipping address, email address, phone number, product selection, and other order details before submitting your order.
If you discover an error after placing an order, please contact us as soon as possible. We cannot guarantee that an order can be changed after it has entered processing or has been shipped.
8. Shipping and Delivery
We currently provide shipping in accordance with our published Shipping Policy.
Free standard shipping is available on eligible U.S. orders over $55, as described in our Shipping Policy.
Shipping charges, available shipping methods, processing times, delivery estimates, geographic restrictions, and other shipping conditions are explained in our Shipping Policy.
Delivery dates provided by carriers are estimates unless otherwise expressly stated. Delays may occasionally occur because of carrier operations, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.
9. Returns, Exchanges, and Refunds
Eligible products may be returned within 30 days of delivery in accordance with our Return and Refund Policy.
Return eligibility, product-condition requirements, return shipping responsibility, exchanges, non-returnable consumable products, damaged or incorrect items, and refund processing timelines are explained in our Return and Refund Policy.
Our Return and Refund Policy forms part of these Terms of Service.
10. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible.
Orders may be canceled before shipment when cancellation is still operationally possible. Once an order has shipped, it cannot normally be canceled and must instead be handled under our Return and Refund Policy after delivery.
11. Product Use and Pet Safety
Products purchased through our store should be used only for their intended purpose and in accordance with any product instructions, warnings, sizing recommendations, or safety information provided.
Customers are responsible for selecting products appropriate for their dog and for providing appropriate supervision when using products such as chews, treats, collars, leashes, training equipment, and accessories.
If a product becomes damaged, excessively worn, or otherwise unsafe for continued use, discontinue use as appropriate.
12. Optional and Third-Party Tools
We may provide access to features, applications, or tools supplied by third parties.
Third-party tools may be subject to separate terms and privacy policies established by their providers. Your use of third-party tools is subject to those applicable terms.
13. Third-Party Links
Our website may contain links to websites or services operated by third parties.
We are not responsible for the content, privacy practices, security, accuracy, or availability of third-party websites. We encourage you to review the terms and policies of third-party websites before using them or providing personal information.
14. User Comments, Reviews, Feedback, and Submissions
If you submit reviews, comments, suggestions, ideas, photographs, testimonials, or other content to us, you represent that you have the right to provide that content and that it does not violate applicable law or the rights of another person.
Where permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish content that you voluntarily submit in connection with our business and Services.
You may not submit content that is unlawful, fraudulent, defamatory, abusive, obscene, misleading, malicious, or that infringes another person's intellectual property or privacy rights.
We reserve the right to remove content that violates these Terms or applicable law.
15. Personal Information and Privacy
Our collection, use, processing, and disclosure of personal information is governed by our Privacy Policy.
Please review the Privacy Policy to understand how personal information may be collected and used when you visit our website, place an order, contact us, or otherwise interact with our Services.
16. Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery information, availability, or other content.
We may correct such errors and update information when discovered.
If an error materially affects an order you have already placed, we will take reasonable steps to provide an appropriate resolution, which may include contacting you, correcting the order, canceling the affected item, or issuing a refund when appropriate.
17. Prohibited Uses
You may not use our website or Services:
- For unlawful or fraudulent purposes.
- To violate applicable laws or regulations.
- To infringe intellectual property, privacy, or other legal rights.
- To submit false, misleading, or fraudulent information.
- To distribute viruses, malware, or harmful code.
- To collect or track personal information about others without authorization.
- To spam, phish, scrape, crawl, or interfere with website security or functionality in an unauthorized manner.
- To attempt unauthorized access to our systems or accounts.
We may suspend or terminate access to the Services for violations of this section.
18. Intellectual Property
Unless otherwise stated, the website and its content, including text, graphics, logos, photographs, product descriptions, designs, and other materials, are owned by or licensed to Jim Hodges Dog Training Inc. and are protected by applicable intellectual property laws.
You may use the website for personal, non-commercial shopping purposes. No other use is permitted without our prior written consent except as allowed by applicable law.
19. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and Services are provided on an "as available" basis.
We do not guarantee that the website will always be uninterrupted, completely error-free, or free from every security risk.
Nothing in these Terms excludes or limits warranties, guarantees, rights, or remedies that cannot lawfully be excluded or limited.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Jim Hodges Dog Training Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or Services.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
21. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Jim Hodges Dog Training Inc. and its officers, employees, representatives, and service providers from third-party claims arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person's rights.
22. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.
23. Termination
These Terms remain effective while you use the Services.
We may suspend or terminate your access to the Services if you materially violate these Terms, engage in unlawful or fraudulent activity, or misuse the website.
Provisions that by their nature should survive termination will remain effective after termination.
24. Entire Agreement
These Terms of Service, together with the policies and other terms expressly incorporated by reference, constitute the agreement between you and Jim Hodges Dog Training Inc. concerning your use of the Services.
If any provision of these Terms conflicts with a more specific policy relating to a particular subject, such as our Privacy Policy or Return and Refund Policy, the more specific policy will apply to that subject to the extent of the conflict.
25. Governing Law
These Terms of Service are governed by the laws applicable in the State of North Carolina and the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
Any disputes relating to these Terms or the Services will be handled in accordance with applicable law and any jurisdictional rights that cannot legally be waived.
26. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our Services, business practices, policies, or legal requirements.
When these Terms are updated, the revised version will be posted on this page and the "Last updated" date above will be changed.
Your continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
27. Contact Information
If you have questions about these Terms of Service, your order, or our Services, please contact us:
Business Name: Jim Hodges Dog Training Inc.
Address: 5948 Twin Meadows Dr, Pfafftown, NC 27040, United States
Email: support@jimhodgesdogtraining.store
Phone: +1 336-945-3232
Contact Form: Contact Us
On business days, we generally respond to customer inquiries within 24 hours.