Opening Hours:
Monday to Friday: 8:00 AM - 5:00 PM
Saturday: 12:00 PM - 5:00 PM
Sunday: Closed
Jim Hodges Dog Training Inc.
Frequently Asked Questions
What payment methods do you accept?
We accept all major payment methods including Visa, MasterCard, American Express, Apple Pay, Google Pay, Maestro, Shop Pay, Diners Club, and Discover. Shop confidently with the option that works best for you.
Do you charge extra for shipping?
Shipping is free on all orders over $55.00.
How long will delivery take?
Orders are processed and shipped within 1–2 business days ... usually 1 business day.
Is my payment secure?
Absolutely. All transactions are encrypted and processed through certified third-party processors that meet the highest industry standards. Your information is always safe with us.
What is your return and refund policy?
We ship US Postal Service or UPS.
- If your item is defective, damaged, incorrect, or not as described, we’ll cover the return shipping costs and provide a prepaid label.
- If you change your mind or ordered the wrong item, you will cover the return shipping costs as long as the product is in "as new condition".
Email us at jim@jimhodgesdogtraining.com with your order number, phone number and reason for return. We’ll send instructions and, if applicable, a prepaid return label.