We currently accept Visa, Mastercard, American Express, Diners Club, Discover, Shop Pay, Shop Pay Installments for eligible customers and orders, Apple Pay, Google Pay, Amazon Pay, and USDC. Available payment options may vary depending on your device, location, account eligibility, and order details.

This matches the payment methods currently enabled in your store and is consistent with the Payment Policy we prepared.

Free shipping is available on qualifying orders over $55.00 after discounts are applied. Orders using a discount code, volume discount, or other promotional offer may not qualify for free shipping.

Orders are typically processed within 1–3 business days. Once your order has shipped, standard U.S. delivery generally takes an additional 2–5 business days. Most standard U.S. orders are therefore expected to arrive within approximately 3–8 business days. Orders placed after the cutoff time, on weekends, or on U.S. federal holidays will begin processing on the next business day, which may affect the estimated delivery date.

Absolutely. All transactions are encrypted and processed through certified third-party processors that meet the highest industry standards. Your information is always safe with us.

We ship US Postal Service or UPS. 

• If your item is defective, damaged, incorrect, or not as described, we’ll cover the return shipping costs and provide a prepaid label.
• If you change your mind or ordered the wrong item, you will cover the return shipping costs as long as the product is in "as new condition".

Email us at support@jimhodgesdogtraining.store with your order number, phone number and reason for return. We’ll send instructions and, if applicable, a prepaid return label.